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Preview build: purchases open after content licensing is confirmed.

GPLMart

Refund policy

Draft policy for refunds on digital products.

Draft for business review. This page is placeholder content and is not legal advice. It must be reviewed and completed by the business before launch.

Current status

Purchases are not available in this preview, so no payments are taken and no refunds apply.

Digital products

Digital goods are delivered electronically and cannot be returned in the usual sense. The business must decide and publish its refund conditions before launch.

To be completed by the business

  • Eligibility criteria and time limits for refund requests
  • How to request a refund and expected response times
  • Handling of faulty, missing or mis-described products
  • Compliance with applicable consumer law