Copy-paste a Liquid snippet for utility - 'Chat: online / offline' - shows support availability instead of a dead widget that never answers.
1<div class="gpl-chat{% if status == 'online' %} gpl-chat--on{% endif %}">2 <span class="gpl-chat__dot"></span>3 <span class="gpl-chat__label">Support chat{% if status == 'online' %} - online{% else %} - away{% endif %}</span>4 {%- if hours != blank -%}5 <span class="gpl-chat__hours">{{ hours }}</span>6 {%- endif -%}7</div>
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